Turn any extensioninto an AI agent.
Telzino registers as a SIP extension on the PBX you already run, then answers, qualifies, routes, and books. Five minutes from signup to first call.
Five minutes from signup to your first answered call
Three steps, and the first one is making an account.
Sign up and pick a template
Receptionist, message taking, scheduler, or after-hours helpdesk — or start blank.
Create the extension
Add a SIP extension on your PBX and register it to Telzino, exactly like adding a desk phone.
Dial it
Your agent answers on the first call. Adjust the prompt live while it runs.
No SBC changes, no number porting, no new hardware. If your PBX can register an extension, it can run a Telzino agent.
Works with any PBX or SIP server
Telzino registers as a standard SIP extension. No proprietary connector, no vendor lock-in, no change to your dial plan.
Works with any SIP platform that supports extension registration.
On Netsapiens, it goes further.
Any PBX gets an agent.
Netsapiens gets a native one.
Lives in the portal they already use
The Telzino app runs inside the Netsapiens user portal, in the look and feel your customers are already trained on. No second portal, no second login, no separate product to teach. To the end user it reads as a feature of the phone system they already have — because it is.
Switched on per customer
Gate the app so it only appears for the customers you've sold it to. Everyone else sees the portal exactly as they do today, so you can launch to your whole base and still sell it as a paid add-on rather than giving it away.
The agent behaves like a user on the platform — reading the directory, following your timeframes, and verifying callers before it acts.
Knows when you're closed
Reads the user's timezone and active timeframe from the PBX, so after-hours behavior comes from your existing schedule — not a second one you maintain.
Authenticates the caller
Asks for extension and voicemail PIN before releasing anything sensitive.
Reads the org directory
Transfers by name, finds contact numbers and email addresses, locates the right person without a static routing table.
Updates call handling
Adjusts a verified user's call forwarding rules without a ticket or a portal login.
Starts a password reset
Kicks off the password reset sequence for a verified user, so the after-hours call that used to become a ticket resolves on the call.
Texts from your own number
Sends SMS through the UCaaS platform using the agent's own number as the sender.
Reads what came back
Picks up inbound SMS and MMS replies to the agent's number and acts on them.
Messages your team
Pushes chat messages to PBX users, so a handoff lands where your people already are.
Built for the people who run the network
UCaaS Providers
A new SKU on infrastructure you already own. White-label it and bill it as your own.
Telecom Providers
Add AI answering to every seat without touching your softswitch.
Contact Centers
Deflect the calls that never needed a human — after hours, overflow, and routing. Run outbound campaigns from the dialer you already have.
Outbound campaignsMSPs
Turn the helpdesk line into an agent that opens tickets and escalates by itself.
Assign an agent to any extension
Start from a template and edit the prompt, or build one from scratch. Inbound and outbound. New templates ship every month.
Receptionist
Say goodbye to monotonous multi-level auto-attendants. The Receptionist agent understands what customers need and routes them to the right person or department.
Message Taker
Captures detailed messages from customers, then relays them to the right team members with full context.
Scheduler
Eliminate the back-and-forth. The Scheduler agent knows your calendar and books appointments like a pro.
After Hours Helpdesk
Stop relying on voicemail to capture important details after hours. The Helpdesk agent asks the right questions and can escalate or open trouble tickets as needed.
Outbound
Works a list of contacts, has the conversation, and hands the ones worth a person's time to a rep. Runs your ViciDial campaigns at whatever volume the list demands.
Appointment Reminder
Calls out ahead of the appointment, confirms or reschedules, and updates the calendar without anyone lifting a handset.
Interpreter
Joins the call as a third party and interprets in real time, the way a human interpreter would — both sides speak their own language.
Notetaker
Joins the call, captures what was said, and writes it back where your team already works.
One agent. One memory.
Every channel.
One timeline per contact
Every call, text and email with a contact lands in a single chronological timeline — transcripts and call summaries, messages, bookings, payments and handoffs. The timeline is the record. No channel keeps a private history of its own, so there is one version of what happened rather than three.
Continuity in both directions
A text knows what was said on the call. The call knows what was texted. On an inbound call the agent's context is assembled from the caller ID before it speaks, so the person who messaged you yesterday doesn't start from the beginning today.
The same agent, the same prompt, the same knowledge — and now the same conversation.
Texts from the agent's own number
Inbound and outbound SMS and MMS on the number the agent already answers. Rapid-fire messages are grouped into one turn rather than answered line by line.
Sends from your own mailbox
Connect a mailbox on your domain over OAuth — no stored passwords. Mail the agent has handled is filed, never deleted, so your own records stay intact.
Verified before it remembers
The agent never refers to earlier texts or emails until it knows who it is speaking to. Continuity does not come at the cost of leaking one contact's history to another.
Your team can take over
Pause the agent on any thread and reply yourself from the contact's page. It resumes after an idle period, and every human reply is logged as one.
Opt-outs travel with the contact
SMS opt-outs and email unsubscribes are recorded against the contact, not the channel, and are honoured everywhere.
The agent can start the conversation
A text or email sent after the call joins the same thread, so a follow-up reads as a continuation rather than a cold message from an unknown number.
Not just a voice. A platform.
Everything the agent needs to finish the job, and everything you need to resell it.
Completes the transaction
Most voice AI routes the call and hands off. Telzino agents finish it — take the payment, send the confirmation, fire the webhook.
Knows your business
Feed it your documentation and it answers from your material, not the open internet.
Sounds the way you want
Pick the voice and the model per agent. Tune for cost, latency, or quality.
Leaves a record
Every call transcribed and summarised, shareable with the people who need it and closed off to everyone else.
Connects to the tools your customers already run
The agent reaches out through MCP. Your workflows reach in through n8n, and back out again.
Microsoft Teams
Works with Direct Routing or Operator Connect. The agent looks up users in your Teams directory, and Adaptive Call Cards show what the caller wants while the phone is still ringing.
Hundreds more, through MCP
Telzino speaks the Model Context Protocol, so the agent can reach any CRM, ERP, ticketing or scheduling system that runs an MCP server, with no custom build in between.
Triggered from any workflow
Telzino ships an n8n node, so any workflow can start an agent. Mid-call it goes the other way too, calling any workflow back over a standard webhook.
Standard SIP extension
Registers like a desk phone. No trunk changes, no SBC work, no dial plan surgery.
White-label on every plan
Your brand, your domain, your pricing — and email sent from your own SMTP.
Developer API ↗
Provision agents programmatically for every customer you onboard. Read the agent runbook.
Voice, SMS, and email
One contact, one history. The agent picks up where the last channel left off.
Handles calls you can't afford to get wrong
Healthcare, finance, and any line where the caller says something that shouldn't be stored in the clear. Telzino signs a BAA — so a medical client is a deal you can take, not one you have to pass on.
We sign a BAA
Telzino signs a Business Associate Agreement, so you can take healthcare clients without the deal stalling in their compliance review.
PII redaction
Sensitive details are redacted from transcripts and records, so card numbers, dates of birth and account details don't sit in a call log.
Verified before it acts
The agent confirms who it's talking to before it releases information or changes anything on the account.
Simple, Transparent Pricing
Subscribe to a monthly plan for included minutes at a flat rate. Add agents as you grow, and never pay for more than you use.
7 day free trial — no credit card required
Pilot (PAYG)
Pay as you go — no monthly commitment
- 0 minutesincluded
- $0.30per extra minute
- $20.00per agent / month
Starter
14.6¢ per included minute
- 1,700 minutesincluded
- $0.15per extra minute
- $10.00per agent / month
Growth
13.9¢ per included minute
- 3,600 minutesincluded
- $0.14per extra minute
- $9.00per agent / month
Pro
12.0¢ per included minute
- 8,300 minutesincluded
- $0.12per extra minute
- $8.00per agent / month
Not sure which one? Estimate your month.
Move the sliders to see what each plan would cost you.
Best fit: Growth. Saves you $44 a month versus Starter.
About Telzino
At Telzino, we believe that AI is set to revolutionize business communications. Customer interactions across voice, SMS, and chat will all be handled by intelligent conversational agents.
We specialize in crafting conversational AI agents tailored for UCaaS providers. Our mission is simple: to enhance communication and streamline operations for businesses. With a focus on user-friendly solutions, our production-ready AI agents work across all channels and require no coding to deploy.
UCaaS Provider Focused
Specifically designed for resale by UCaaS providers with seamless integration capabilities
Quick Implementation
Deploy production-ready AI agents across voice, SMS, and chat with our pre-made templates and automation
Enterprise Ready
Reliable, scalable solutions built for business-critical communications
Your first agent isone extension away.
Seven-day free trial. No credit card. Keep your PBX, your numbers, and your carrier.